Frequently Asked Questions

Short answers to the common questions about WaypointCareer. Can't find what you're looking for? Contact support.

Getting started

Plans & billing

API keys & providers

Finding jobs

Importing jobs manually

Managing your pipeline

Interview prep & application Q&A

Document attachments

Daily Plan & activity tracking

Goals

Dashboard & reports

Resume

Privacy, security, and sessions

Troubleshooting

Getting started

What is WaypointCareer?

Do I need to pay to use it?

How do I sign up?

Is my data private?

Plans & billing

What plans do you offer?

Which tier should I pick?

I had a PRO subscription — what happened?

How do I subscribe or change tier?

Can I cancel anytime?

What billing periods are available?

Can I delete my account?

API keys & providers

Do I need to configure any API keys?

Which job sources does the platform pull from?

How fresh is the catalog?

How often does my pipeline refresh?

How do I add my AI key?

What happens if I don't add an AI key?

Can I use multiple AI providers?

What is Apify and what jobs does it pull?

Finding jobs

How do I set up my job search?

Why does "VP of Engineering" also match "V.P. Engineering"?

What are exclude words?

What does "Filtered" mean, and "Pending Review"?

When do jobs get fetched?

What does "Re-filter last 30 days" do?

Why does "Catalog rows" stay flat even when "Refreshed" is huge?

Importing jobs manually

I saw a job on LinkedIn — can I import it?

What is the bookmarklet?

Why doesn't the bookmarklet capture LinkedIn sometimes?

I tried to add a job and it says "Already in your pipeline (filtered: location)" — how do I fix it?

Managing your pipeline

What are the job statuses?

What is the Kanban view?

How do application deadlines work?

How do I fix an inaccurate auto-fetched field?

What is "View full posting"?

Interview prep & application Q&A

What are the tabs on the Job detail view?

Where do the interview questions come from?

Do my answers carry across jobs?

What do AI draft and AI tweak do?

Is there a standalone interview prep page?

Document attachments

What file types can I attach?

Why does the Documents tab only appear sometimes?

How many documents can I attach per job?

How is the document label auto-filled?

Where are uploaded files stored?

Daily Plan & activity tracking

What is the Daily Plan?

What counts as tracked time automatically?

Can I capture notes / URLs / transcripts per activity?

What is Networking Contacts?

Goals

What are Goals?

What are templates and why use them?

How do period boundaries work?

What's a manual goal vs an auto-tracked one?

How many goals can I have?

Dashboard & reports

What is on the Dashboard?

What is "Retrieved" vs "Matched"?

How do I export my data?

Resume

How do I upload a resume?

What's the difference between Resume and Job Documents?

Privacy, security, and sessions

How are passwords stored?

I forgot my password. How do I reset it?

What is the session timeout?

Why did I get bounced to /login when I clicked a button?

How are my AI provider keys stored?

Troubleshooting

No jobs are appearing after a fetch — what do I do?

AI features keep failing — what now?

The "View full posting" modal is blank.

The bookmarklet pops the dreaded 'React has blocked a javascript: URL'.

Still have questions?

This FAQ is maintained alongside the product — if something here feels out of date, or a question you'd expect is missing, let us know.